Your guide to Beem digital banking

Your ISCU MemberCard number & PAC/Password 

You'll need these to log in for the first time to Beem digital banking. If you're unsure about your PAC/Password, please contact the Member Service Centre before May 21. 

For members with multiple memberships (business & personal)

Make sure you have log in credentials for each of your memberships (ISCU MemberCard number & PAC/Password), as you'll initially need to set up each one individually on the new platform. 

For mobile app users 

You will need to download the new Beem app on May 21, so ensure you know your Apple ID and password (for iPhone users), or Google Play Store log in information (for Android users) to download the new app. 

For business members with delegates

Document your current delegate information under Business Services → Delegate Manager, as you'll need to re-create access for each delegate in the new system. 

For members with wealth accounts

Document your current linked wealth account information as you'll need to relink your account(s) in the new system.  
Note: Your Aviso Client Number is the first 6 characters of your account number as visible in the system today. 

For members with Collabria credit cards 

Have your Collabria MasterCard and a recent statement handy to create an account with CardWise, the Collabria solution for viewing your card activity and details. You can do this at any point before or after May 21.

 

Your current contact information is essential for a smooth transition. Here's how to check and update it: 

• Log in to your current Interior Savings digital banking 

• Navigate to Profile and Preferences → Change Contact Information 

• Click on each checkbox (address, phone number, and email) to review your information 

• If information is incorrect, update it in the applicable fields 

• If everything is correct, no action is needed 

• If you need assistance, contact our Member Service Centre

 

We've worked to make this transition as seamless as possible. The following will transfer automatically to your new digital banking experience: 

• Your scheduled bill payments 

• Your e-Transfer® profile, recent history, and recipients list 

• Your account details and balances

 

Some items will NOT transfer automatically: 

Scheduled CRA business tax payments 

Please make note of any scheduled payments and be prepared to set them up again after May 21. 

Pending e-Transfer® payments 

Ensure any pending e-Transfer® payments are accepted or cancelled before May 21. Please make note of any pending e-Transfer® payments, if not accepted by the payee or cancelled by May 21, be prepared to send them again after logging in on the new platform. 

Inter-Member transfer 

While we anticipate these transferring to the new system, we ask that you please document your postdated Inter-Member transfers so you can ensure they appear on the new platform after you login for the first time.

 

We anticipate a large volume of calls to our Member Service Centre close to, on, and after May 21. If you need any help getting ready for the transition, please contact us ahead of time to ensure timely assistance from a member of our team.

 

Step 1  - Install the Beem app 

• Go to the Apple App Store (iPhone) or Google Play Store (Android) 

• Search for "Beem Mobile Banking" 

• Download and install the new Beem mobile app 

 

Step 2  - First-time login process  

• Open the Beem Mobile app 

• Enter your ISCU MemberCard number & PAC/Password

• Create a new username and password 

• Verify your mobile phone number   

• Verify your email address 

• Review and accept the service agreement 

• Set your preferences for banking alerts (you can change these later) 

 

Step 3  - Verify your information    

• Check that all your accounts appear correctly 

• Verify your account balances to ensure all your funds are visible 

• If you notice any discrepancies, please contact our Member Service Centre immediately   

• If you had to cancel a pending e-Transfer®, scheduled CRA business tax payment, or scheduled Inter-Member transfer, please review and re-add if required 

 

Step 4  - For multiple memberships 

• If you have additional memberships (business or personal), repeat Steps 2-3 for each account   

• Use the specific MemberCard number & PAC/Password for each membership   

 

Step 1  - Access the new digital banking platform   

• On May 21, visit www.interiorsavings.com 

• You'll see a banner with instructions directing you to Beem digital banking 

• Click on the link for Beem digital banking   

 

Step 2  - First-time login process  

• Enter your ISCU MemberCard number & PAC/Password

• Create a new username and password 

• Verify your mobile phone number   

• Verify your email address 

• Review and accept the service agreement 

• Set your preferences for banking alerts (you can change these later) 

 

Step 3  - Verify your information  

• Check that all your accounts appear correctly 
• Verify your account balances to ensure all your funds are visible 
• If you notice any discrepancies, please contact our Member Service Centre immediately   
• If you had to cancel a pending e-Transfer®, scheduled CRA business tax payment, or scheduled Inter-Member transfer, please review and re-add if required 

 

Step 4  - For multiple memberships

• If you have additional memberships (business or personal), repeat Steps 2-3 for each account   
• Use the specific MemberCard number & PAC/Password for each membership   

 

If you have Qtrade direct investing, Qtrade guided portfolios, or Aviso investment accounts: 

• Go to Accounts → Investment Accounts in the Beem digital banking menu 
• Select which investment account(s) you wish to link 
• Follow the on-screen instructions 
• Once linked, you can view your investment information in the Investment Accounts tab

If you have a Collabria credit card linked to your banking and you do not yet have a CardWise account: 

Option 1 (mobile) 

• Search for "CardWise" in your device's app store 

• Download and install the app 

• Create a new login 

• Follow the instructions to link your credit card  

Option 2 (desktop) 

• Look for and click the CardWise link on the login screen of the Beem digital banking platform 

• Create a new user login  Follow the instructions to link your credit card 

• Navigate to cardwiseonline.ca 

• Create a new user login 

• Follow the instructions to link your credit card 

   

Note: Your Collabria credit card will continue to function normally. However, viewing your Collabria credit card details and activity will not be supported on the initial launch of Beem digital banking. We are looking to integrate this functionality on later versions of the platform. Until then, please use CardWise for all of your Collabria credit card needs. If you are a business cardholder on a Consolidated Pay Structure, continue using MyCardInfo. 

At Beem, your safety is our top priority and we’re committed to safeguarding your accounts. Here are some important tips to stay secure: 

• We will never ask for your online banking credentials, including passwords or verification codes 
• Double-check URLs for accuracy (e.g. interiorsavings.com vs. suspicious look-alikes like interiorsav1ngs.com) 
• Use our official Beem mobile app or bookmark the legitimate Interior Savings website 
• Enable account alerts for important actions like logging in, adding a new e-Transfer® payee, or adding a new bill payee 
• Be cautious with links in emails, texts, social media messages, or pop-ups—especially if you don’t know or trust the sender 
• Use strong, unique passwords: 
  • Strong: Minimum 10 characters, at least 1 letter, 1 number, 1 special character, and a mix of uppercase/lowercase letters 
  • Unique: Do not reuse passwords from other platforms (e.g., email, streaming services, utility providers) 

Remember, you can always reach out to us if you have any questions or concerns. We’re here to help make your banking experience secure and worry-free.