Starting April 24, you will have access to a new digital experience for mobile app, online banking, and small business online banking.
After April 24, you will be on the Interior Savings banking system, with access to all the features it provides. To log into your new online banking experience, you’ll need to visit www.interiorsavings.com/login-to-online-banking. The Spruce website will no longer be active.
The integration will affect Interac e-Transfer functionality in a number of ways:
Profile – You will need to set up a new Interac e-Transfer profile after the integration.
Sending & Receiving - You will not be able to send or receive Interac e-Transfers during the integration period, so please ensure you accept any pending transfers before April 19 and send any planned transfers before April 17.
Autodeposit– You will need to re-register to use this feature after April 23, as your settings will not transfer during the integration.
Recipients List – You will need to re-enter your list of recipients into the system, as it will not carry forward. To make this easier, we recommend recording the list prior to the integration
Pending Transactions – Outgoing transfers that are still pending after April 19 will not carry over during the integration. To avoid the need to resend, please remind recipients to accept your transfer before April 19.
Money Requests – You will need to ensure any requests for money are fulfilled prior to April 19. If left incomplete, you will need to resend your request after the system integration
Your account numbers will change post-integration (please visit the Account Changes page for more details). This means that, after April 23, you will see new account numbers in your online and mobile banking, as well as on your bank statements.
To ensure you can easily identify your accounts, we recommend giving them a nickname you will easily recognize prior to the integration, such as Vacation Fund or Chequing Account. You can do this by going to “My Accounts” and clicking “Rename an Account” within your online or mobile banking
After April 24, you will be on the Interior Savings system and will have access to all the small business online banking features it provides. Going forward, to log into Small Business Online Banking, you will need to visit www.interiorsavings.com/login-to-online-banking, as the Spruce Credit Union website will no longer be active.
There will also be some changes to your Small Business Online Banking features:
The integration will affect Interac e-Transfer functionality in a number of ways:
Banking transaction history will be available in your Small Business Online Banking, but the duration will depend on the product:
