Payments

Before you begin, you’ll need to have your bill payment payee set-up. If you haven't completed this step, please see the section below 'Manage your Bill Payment Payees'.  
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Mobile App  

1. Login to the mobile app
2. Click on the "Pay Bills" icon
3. Select the account you wish to "Pay From"
4. Select the Payee you wish to "Pay To"
5. Enter the Amount you wish to pay
6. Select the Payment Date (Now, Later, Recurring)
7. Click "Pay This Bill" to continue to the next screen
8. Confirm your Bill Payment details

Desktop or Mobile Device

1. Login to Online Banking on a desktop or mobile device
2. Click on "Payments", located on the left-hand navigation on a desktop or the top left hamburger menu on a mobile device
3. Then select "Pay Bills"
4. Select the account you wish to Pay From
5. Select the Payee(s) you wish to Pay To 
   • You can select multiple payees and pay multiple bills at once
6. Select the Payment Date (Now, Later)
   • To schedule a payment, go to the Schedule Recurring Payment tab
7. Enter the Amount you wish to pay
8. Click "Pay Bills" to continue to the next screen
9. Confirm your Bill Payment details

Before you begin, you'll need your bill payee account number.

Mobile App

1. Login to our mobile app
2. Click on the Pay Bills icon
3. Click on "Manage Payees"
4. Click on "Add Payee" 
5. Follow the on-screen instructions

Desktop Computer or Mobile Device
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1. Login to Online Banking from a desktop or a mobile device
2. Select the "Payments" link from the left hand navigation or the top left hamburger menu on a mobile device
3. Select "Add/Delete Payee"
4. Follow the on-screen instructions

Mobile App

1. Login to the mobile app
2. Select the Pay Bills icon
3. Select "Manage Payees"
4. Select the Trash Can Icon beside the vendor you wish to remove and confirm

Desktop Computer or Mobile Device
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1. Log in to Online Banking from a desktop or mobile device
2. Select "Payments', located on the left-hand navigation on a desktop or top left hamburger menu on a mobile device
3. Select "Add/Delete Payee"
4. From the vendor list, find the vendor you wish to remove
5. Click on the trash can icon and confirm

Most Canadian credit card bill payments can be made through online banking, the mobile app, or TeleTouch banking.

If you have an Interior Savings' Mastercard you can also make a payment online through MyCardInfo. 

U.S. Credit Card Payments

U.S. credit cards can only be paid from a U.S. chequing account.

If you have an Interior Savings' U.S. Mastercard, online payments can only be completed online through MyCardInfo. 

1. Login to Online Banking on a Desktop or Mobile Device
2. Select "Payments" from the left navigation on a desktop or from the top left hamburger menu on a mobile device
3. Then select "Pay Business Taxes"
4. Find the business tax you're wanting to pay and select "+ Add Account"
5. Add your business number and then "Add Account"
6. Now you can make business tax payments by selecting "Remit" or you can view your payment history.

Before you begin: 

• You'll need your current Property Tax Notice
• Ensure that your municipal district has been added as a bill payee.  If you need help completing this step, see the section above 'Manage your Bill Payment Payees' 

Due to processing time, please ensure that you make your Property Tax payment at least 4 full business days prior to the actual due date to avoid late fees.

Mobile App
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1. Login on your mobile app
2. Click on the Pay Bills icon
3. Select the account you wish to 'Pay From'
4. Select the Payee you wish to 'Pay To'
5. Enter the Amount you wish to pay
6. Select the Payment Date (Now or Later)
7. Click 'Pay This Bill' to continue to the next screen
8. Confirm your Bill Payment details

Desktop Computer

1. Login to Online Banking
2. Click on 'Payments', located on the left-hand navigation
3. Under the Make Payments tab
4. Select the account you wish to 'Pay From'
5. Select the Payee you wish to 'Pay To'  
6. Select the Payment Date (Now or Later)
7. Enter the Amount you wish to pay
8. Click 'Pay Bills' to continue to the next screen
9. Confirm your Bill Payment details

Alerts and notifications are a great way to help you stay on top of your finances.  You can be notified by text or email about events that have occurred in your account(s). Our most popular alerts to set-up for payments and online banking security are:  

• NEW BILL PAYEE ADDED: Use this alert to track your payees, or to see if a joint account holder, or unauthorized user has set up a payee.
• SCHEDULED BILL PAYMENT FAILED: Use this alert to stay on top of scheduled bill payments that may have failed due to insufficient funds.
• LOGIN: This alert will let you know that your account has been logged in to. You can easily track if an unauthorized user has accessed your account.

Learn how to set up alerts and notifications >

Learn how to pay your bills by telephone through TeleTouch Banking.

1. Due to processing time, please ensure that you make your bill payment at least 4 full business days prior to the actual due date.
2. Set-up a scheduled recurring bill payment from your Interior Savings account for your utilities and other bills.
3. Set-up a scheduled and/or recurring transfer to pay your credit card's minimum or total balance each month so that you can be sure to never miss a payment.
4. Have your bill sent to you electronically by email to avoid postal service delays.
5. Most service providers have an email or text alert notification feature that will notify you when your bill has been received and is due.  Please check with your service provider. 
6. Set-up reminders on your mobile device.