CARDHOLDER SUPPORT
No matter where you are in the world and what your issue might be, you have our support 24/7.
Current Cardholders
24/7 Cardholder Service
Canada and U.S.: 1-855-341-4643
International Collect: 1-647-252-9564
Card Activation
To activate your new Collabria Mastercard visit the Collabria website or call 1-866-498-3840
PIN Change
To change your PIN after activation call PIN NOW at 1-844-788-2725
Report a Lost or Stolen Card
Canada and U.S.: 1-855-341-4643
International Collect: 1-647-252-9564
*Email: info@collabriafinancial.com
*Please note that this email is not secure; it is for general inquiry only. Do NOT include your account information. If you have a specific question about your account, please call Cardholder Service.
Insurance Support
Assurant Solutions
For Auto Rental, Mobile Device, Purchase Protection, and Extended Warranty.
Canada and the U.S.: 1-855-255-4037
International Collect: 1-613-634-4956
Desjardins Insurance
For Health Care, Trip Cancellation/Interruption, and Baggage.
Canada and the U.S.: 1-800-463-1623
International Collect: 1-418-647-5299
Service Hours:
Monday to Friday
8:00 am to 8:00 pm EST
Saturday
8:30 am to 4:30 pm EST
Travel Assistance
For Illness or Accidents that occur while travelling.
Canada and the U.S.: 1-844-234-6255
International Collect: 1-514-875-4126
Always Here for You
Get the support you need right away.
